Advances in 2020 trends indicate that retail services will become increasingly customized. Understand the changes that technology will bring to your routine.
Technology has been changing the way we consume everything in our lives and driving the emergence of businesses focused on bringing more convenience to people's daily lives through innovations.
In 2020, the term that will be used by several sectors is personalization.
More and more people prefer services and products that take into account their personal preferences and conditions. — There is a strong trend towards customization for the individual.
In medicine, the medicine will be offered in doses according to weight, blood type, and the characteristics of each individual.
Technological Advances
You don't go to the pharmacy to pick up a medicine off the shelf, but rather to buy the right dose for your individual needs.
It is a huge development and it has even been proven to be very effective in treating diseases. It is not just medicine that will see advances. technological during 2020.
In retail, innovations will also be disruptive, with image recognition solutions, for example, that photograph the shelf. And from the images, they recognize the items and generate intelligent information. Artificial Intelligence is changing the shopping process and supermarkets will not be left out of this.
One example is the possibility of making purchases without a wallet, which is already being tested in some cities around the world.
Daily Agility
In this process, the customer is identified at the entrance to the location and, once inside, a system records their movements on the shelves.
Then, just leave the place without having to go to a cashier, for example, with the purchase amount being debited directly from your account.
Of course, this technology will still take some time to arrive here.
But the fact that it is operating outside of Brazil already indicates the consumer's desire for ever more practicality in their daily lives. And the market is opening up to solutions to save time in routine and streamline daily activities. Advances that are close to our reality.
Although studies point to rapid changes in all scenarios, some trends that seem more distant from our reality are already being seen more frequently. Thus, they should be improved in the coming months.
When it comes to online shopping, for example, consumer expectations for shipping times are getting faster and faster. And in the age of instantaneity, shoppers want immediate delivery.
E-commerces
In this scenario, e-commerces that allow in-store pickup and scheduled deliveries are winning over audiences that value speed.
The Angeloni supermarket shopping website, for example, is designed to bring agility to everyday life and ensures that consumers have their purchases in hand quickly, scheduling delivery times or allowing for in-store pickup.
Online shopping Freepik Agility is the key word Technology is an ally for those who need to organize their responsibilities to have more free time for other activities.
That's why the Super Angeloni Online website has a wide variety of products that make life easier for those who want to save time in their daily lives by stocking their pantry in a practical, efficient and safe way.
In Santa Catarina and Paraná, the Angeloni chain is a pioneer when it comes to online supermarkets, both in the “buy and collect” mode and with product delivery at a scheduled time at home.