Many people are looking for how to pause financing from Caixa Econômica Federal, due to the new global outbreak of the coronavirus, which has caused many businesses around the world to close their doors.
The five main banks in Brazil (Banco Bradesco, Itaú, Caixa, Banco do Brasil and Santander) have already reached a common agreement that measures would be necessary to prevent the financial system from collapsing, as we are experiencing a truly challenging situation.
The current president of Banco Itaú, Candido Bracher, has already said that the bank is taking measures to make it easier for customers to pay their debts, whether they are car or motorcycle financing.

How to pause financing from Caixa Econômica Federal
And it was no different with Caixa, we said in this matter here, on how to finance a property. And now that you have financed, it is important to know that if you are unable to pay your debt on time, you can pause the financing.
Below we have gathered a series of information that will certainly help you with the possibility of pausing your property or car financing through Caixa Econômica Federal.
- Download the “Habitação Caixa” app, available for Android and iOS
- Open the app and click “Request Pause”
- The app will ask if you want to use “caixa.gov.br” to start the session.
- Select “Continue.” If you are already registered, enter your CPF and click “Next.” On the next screen, enter your password.
- But if you don't have an account, choose “Register” and follow the instructions to set a password. Read the information and click “Next”
- Enter your cell phone number and click on the icon that authorizes Caixa to send an SMS about your request.
- Click “Request pause”.
- Therefore, a protocol number will be generated.
- Caixa will contact you via SMS with information about the request.
After all, how do you request a Caixa financing pause by phone?
Call 3004-1105 or 0800 726 0505, and choose option 7. You will need to provide your Caixa account number. If you do not have one, you will need to provide your CPF number.
Is it possible to request a break as a legal entity?
Here we have some specific details. To pause the housing financing of a legal entity, it is necessary to contact the relationship manager.
Finally, to obtain more information about this break, access Caixa's official portal.
Source: Federal Savings Bank
